Welcome to Dropship Vendor Interface

Privacy Policy

1. Background


1.1. Zingohub Private Limited (the “Company”) adheres strictly to Information Technology laws and data protection regulations and in order to ensure compliance with the same, the Company has established this privacy policy which shall be amended as and when required by the Company (the “Privacy Policy”). The Company, understands the importance of, and prioritises, protection of personal data. This Privacy Policy envisages and explains the manner in which data is collected and the manner in which it is used in relation to the website www.zingohub.com (the “Website”). By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. In the event that you do not agree to the same please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.


2. Information collected


2.1. This Privacy Policy envelops two categories of information, namely, personally identifiable information (the “PII”) and the non-personally identifiable information (the “NPII”). PII essentially includes, but is not limited to, information which can be used to identify, contact or locate you such as your name, home and business address, email addresses, contact details, your Facebook profile if you choose to log in through the Facebook login process, your Google+ profile if you choose to log in through the Google+ login process, and payment details. NPII includes, but is not limited to, your IP address, cookies, third party’s cookies and web pages that have been viewed by you on the Website. PII and NPII shall hereinafter be jointly referred to as the “Information”. In order to register on the Website, we will collect PII. You may choose to not register on our Website, however, certain features of our Website will only be available on registration.


3. Consent


3.1. By accepting this Privacy Policy and the Company’s Terms and Conditions, you expressly consent to the Company’s use and disclosure of your Information in the manner prescribed in this Privacy Policy. In the event that you wish to withdraw your consent to such use and disclosure of your Information, you must contact the Company at info@zingohub.com, informing the Company of your withdrawal of consent of the Terms and Conditions and the Privacy Policy. Please note that in the case you withdraw your consent to use and disclosure provided by the Privacy Policy, the Company reserves the right to not provide services under the Website. If the Company wishes to alter this Privacy Policy, the changes made will be posted on this page in order to enable you to be aware of the Information we collect, how it is used and under what circumstances we disclose it.


4. Purpose and use of collecting Information


4.1. The Company undertakes that it shall not provide, distribute, trade, sell or rent your Information provided on this Website or related to past use of the Website to any third party, except as provided in this Privacy Policy herein or through any other direction instruction issued by the Company.

4.2. It is important that you understand that the Company assembles all your Information as a whole and uses it cumulatively. The Company shall not divulge any of your Information unless expected to by law or in the manner envisaged in this Privacy Policy. The Company uses your Information cumulatively in order to determine ways in which it can create an improved overall experience for you. The Company shares your Information with its affiliates and its collaborators but only in the cumulative form which helps the Company further understand how you, collectively, use the Website.

4.3. The Company may collect your PII, voluntarily submitted by you for purposes including, but not limited to, identification, authentication, billing, and contacting you with notifications or emails. Further, PII helps us create a more relevant experience for you with the Company and its associated websites.

4.4. The Company strives to achieve secrecy and confidentiality of your Information as per industry standards. The Company vis-à-vis its internal audits and checks, makes best efforts to ensure that there is no unauthorised monitoring or collection of Information.

4.5. You understand and agree that the Company may use Information in order to improve marketing as well as promotional efforts which allows the Company to analyse Website usage, improve its content, product offerings and customise the content, layout of the Website.

4.6. The Company along with its authorised employees work closely with third parties engaged by the Company. It is important that you understand that this Privacy Policy shall allow the Company to use and disclose all your Information to such authorised employees and third parties engaged by the Company. Information provided to such third parties shall not identify you personally. However, such third parties are bound to keep information they receive from the Company confidential and protect it as per industry standards.

4.7. You must understand that in order to troubleshoot problems, enforce the Company’s Terms and Conditions and/or other related issues, the Company shall use your Information and any other information that it may acquire from your activities on the Website.

4.8. Notwithstanding the above, it is important that you are aware that when you disclose your PII on the Website, such PII along with any information disclosed by you, can be collected and used by third parties and may result in unsolicited messages from other users or third parties. The Company disclaims any liability or responsibility for any consequence arising out of, or in relation to the same.

4.9. You understand that while your account is active to use the Website, the Company shall retain your Information and use it any manner in order to comply with its legal obligations.


5. Specific Use


5.1. Without prejudice to anything mentioned above in Clause 4, we would like to inform you of the specific use, apart from the manner mentioned above, of your:

5.1.1. Payment Details:

The details related to your payments (such as details of your credit card, debit card or net banking etc.) that you submit while making a payment or a contribution on the Website goes through the safe and secure transaction process provided by our payment gateway partner, PayU Payments Private Limited. You will also be taken through Visa or Mastercard pages, as the case may be, based on your payment method(s), which prevent any misuse of payment details. At this stage it is important for you to note that such details are not shared with the Website, the Company or any other user of the Website.

5.1.2. Contributions

It is important for you to know that any amount towards contributions made by you on the Website is shared only with the Company and the particular project owner/creator. The reason that such information is shared with the particular project owner/ creator is to enable them to provide you with rewards based on the amount of your contribution.


6. Information Sharing


6.1. The existing regulatory environment and applicable law makes it necessary for us to disclose your Information in ways not explicitly highlighted in this Privacy Policy. The Company may disclose your Information in circumstances set out herein below:

6.1.1. Statutory or Legal obligation

We may need to disclose your Information to third parties without your consent such as law enforcement authorities, our legal representatives, courts of competent jurisdiction, judicial or administrative agency, or legislative body as and when it is deemed necessary to comply with law or regulation and to protect our rights.

We may also share your Information in the event of a merger, acquisition, a sale of Company assets and other transactions of such nature. However, when such Information is shared for such transactions we shall, to the greatest extent possible, ensure that the recipient is bound by all appropriate confidentiality obligations that the Company is obligated to ensure under this Privacy Policy.

The Company would like to clarify that notwithstanding anything else set out herein, this Privacy Policy is subject exclusively to the applicable laws of India and you hereby provide your unequivocal consent to the same.

6.1.2. Subsidiaries or Affiliates

The Company may share your Information with its subsidiaries or affiliates. However, the Company shall ensure that such parties protect and safeguard such Information under their respective privacy policies.

6.1.3. Third Parties

The Company may use third parties in order to process your Information on their behalf. These third parties are obligated to keep your Information protected and confidential. The Company does not share your Information with third parties unless doing so is necessary to carry out your request or reasonably permissible under the laws to protect your Information. However, it is important to note that this Privacy Policy does not apply to the use of your Information by any third party. Further, the Company disclaims any liability or responsibility for any consequence arising out of, or in relation to the same.


7. Security Precautions


7.1. The Website has strict security measures in place which helps protect the loss, misuse, and alteration of the Information under the control of the Website. Whenever you change or access your account Information, we offer the use of a secure server. Once your Information is in the possession of the Company, the Company adheres to strict security guidelines, protecting it against unauthorized access.

7.2. Your passwords will be kept protected. The Company uses industry standards to ensure that protection of your passwords as stored with us. Only authorised personnel of the Company or authorised contractors will be given access where required to perform their job functions.


8. Suspension of Membership


8.1. The Company will suspend your membership and delete your contact information and financial information from its active databases upon request made by you via email at info@zingohub.com. Such information will be deleted as soon as reasonably possible in accordance with its policies and applicable law. However, the Company shall retain your Information, which shall not be visible to other users or visitors, to be used in certain circumstances including, but not limited to, resolve disputes, troubleshoot problems, enforce the Company Terms and Conditions and as required by applicable law. Further, such Information is never completely removed and/or deleted from the Company’s databases due to technical and legal constraints, including stored backup systems and archives. In the light of the above, it is not possible for your Information to be completely removed and/or deleted from the Company’s databases in response to your requests.


9. External Links


9.1. You hereby understand and agree that when you visit the Website, there may be certain links which may direct you to another website (the “Third Party Website”). The manner in which your Information is collected and/or used is governed by the terms and conditions and privacy policies of the respective Third Party Website. You hereby understand that the Company has no control over your Information in such an event. The Company urges you to acquaint yourself with policies of every such Third Party Website and in this regard the Company expressly disclaims all liabilities with respect to the manner in which the Third Party Website collects and/or uses your Information.


10. Changes and Updates


10.1. This Privacy Policy is subject to change from time to time. It is important that you periodically review this Privacy Policy and bring yourself up to date with the manner in which we use your Information. Your continued use of the Website constitutes your agreement to this Privacy Policy and any updates.

10.2. If at any time, you have questions or concerns about the Privacy Policy, please feel free to email the Company at info@zingohub.com. If at any time you have grievances or discrepancies with regard to processing of Information in a time bound manner or otherwise, you may contact the Grievance Officer of the Company at grievance.officer@zingohub.com who shall redress your grievance within one month, or such other period of time deemed necessary by the Company, from the date of receipt of grievance. If you have registered as a User of the Website, please quote your user name reference.


11. Effective Date


11.1. The Privacy policy has been last revised on 5th March, 2015.